Refund Policy
Eligibility for Refunds
Refunds may be requested within [15] days of the original purchase date. To be eligible for a refund, the item or service must meet the following conditions:
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The request is made within the stated refund period
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The product or service has not been fully used, consumed, or accessed (where applicable)
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Proof of purchase is provided
Certain items may be non-refundable, including but not limited to:
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Digital products that have been downloaded or accessed
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Services that have already been rendered
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Sale or discounted items (unless otherwise stated)
How to Request a Refund
To request a refund, please contact us at info@kagegeecreations.com with your order details and reason for the request. We aim to review all refund requests within 2 business days.
Refund Processing
If your refund is approved:
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Refunds will be issued to the original payment method
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Processing times may vary depending on your payment provider
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Shipping costs (if applicable) are non-refundable unless the return is due to our error
Exchanges
If you received a defective or incorrect item, please contact us and we will arrange a replacement or exchange where applicable.
Cancellations
Orders or subscriptions may be canceled within 2 days of purchase, provided the product or service has not yet been delivered or accessed.
Changes to This Policy
We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this refund policy, please contact us at:
info@kagegeecreations.com